Vanier College’s Information Technology Support Services (ITSS) takes care of the IT services you need while you’re at Vanier.

This is where you’ll find all the information you need to get connected as a student, and where we’ll help you get set up with all the IT and classroom resources as an employee.

Multi Factor Authentication (mfa)

With cybersecurity threats on the rise, Vanier College is adopting multi-factor authentication (MFA) as an additional service in the authentication process to validate user identities, information and data.

Vanier ITSS - Remote Support

Vanier College I.T. Support Services offering Urgent or Immediate remote support for teachers. This is web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video.


Make all requests through the Octopus Portal. No longer send emails to the individual emails to ask for help (i.e., etc)


Need help getting into your VanierPass account? Need to set your security questions? Find out everything you need to know about your VanierPass account.


We offer best practices and provide suggestions to make your information technology experience at Vanier better, safer, and more productive with your email and the internet, as well as on your computer

Vanier Walk

See Vanier like you’ve never seen it before and explore the campus in full 360º from the comfort of your computer or mobile device


Vanier IT Support Services is committed to fulfilling the technical needs of the Vanier community, as well as striving to bring enhanced technologies that facilitate the college experience, bring new teaching opportunities to light, and continue to set Vanier at the forefront of Canada’s educational institutions.

Computers & Printers

Want to use one of the computers at Vanier? Need to print or copy some documents? Find out how and where.


Find out how to get your laptop or mobile device online at Vanier College.

Employee Services

Find out how to use your office phone, control the viewing rooms, access your Vanier email, and connect to the Vanier network from home or the road.

Student Services

Find out how to use your Office 365 account, Omnivox, and about other IT Services
How to Use Versatile Rooms

How to Use Versatile Rooms

Learn how to use the Versatile Rooms at Vanier, including connecting the built-in computer, your laptop, or wirelessly with Air Media.

Vanier Walk 1.2 Update

Vanier Walk 1.2 Update

Today we’re pleased to be releasing our next major update to the Vanier Walk (1.2), correcting some peculiarities while adding more rooms and corridors. Additionally, with this update, we finally link two of our biggest projects together – the Map and the Walk. Now, when browsing to a classroom or space on the interactive map, you can click “view” to drop into the room in our Vanier Walk.

New Wi-Fi Launched

New Wi-Fi Launched

Vanier IT Support Services and Vanier IT Services are excited to launch a brand new Wi-Fi network for the College, enabling students, faculty, staff, and visitors unparalleled wireless access, availability, and speed.
This new network, including 400 antennas all around the campus operates with state-of-the-art technology, allowing all devices to connect easily, but also allowing newer devices with Wireless AC (802.11ac) to connect with the utmost network speeds.

New Wi-Fi Launching Soon

New Wi-Fi Launching Soon

Take a good look at low wi-fi signal bars. Soon you’ll never see that again at Vanier. Vanier IT Support Services has 400 new super-fast wi-fi antennas launching soon… really soon.

Wi-Fi Service Interruption

Wi-Fi Service Interruption

Please be advised that there will be temporary interruptions of Wi-Fi service between Tuesday January 20th and Thursday January 22nd. This is due to the activation of the new College Wi-Fi system.