Vanier College’s Information Technology Support Services (ITSS) takes care of the IT services you need while you’re at Vanier.

This is where you’ll find all the information you need to get connected as a student, and where we’ll help you get set up with all the IT and classroom resources as an employee.

Multi Factor Authentication (mfa)

With cybersecurity threats on the rise, Vanier College is adopting multi-factor authentication (MFA) as an additional service in the authentication process to validate user identities, information and data.

Vanier ITSS - Remote Support

Vanier College I.T. Support Services offering Urgent or Immediate remote support for teachers. This is web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video.


Make all requests through the Octopus Portal. No longer send emails to the individual emails to ask for help (i.e., etc)


Need help getting into your VanierPass account? Need to set your security questions? Find out everything you need to know about your VanierPass account.


We offer best practices and provide suggestions to make your information technology experience at Vanier better, safer, and more productive with your email and the internet, as well as on your computer

Vanier Walk

See Vanier like you’ve never seen it before and explore the campus in full 360º from the comfort of your computer or mobile device


Vanier IT Support Services is committed to fulfilling the technical needs of the Vanier community, as well as striving to bring enhanced technologies that facilitate the college experience, bring new teaching opportunities to light, and continue to set Vanier at the forefront of Canada’s educational institutions.

Computers & Printers

Want to use one of the computers at Vanier? Need to print or copy some documents? Find out how and where.


Find out how to get your laptop or mobile device online at Vanier College.

Employee Services

Find out how to use your office phone, control the viewing rooms, access your Vanier email, and connect to the Vanier network from home or the road.

Student Services

Find out how to use your Office 365 account, Omnivox, and about other IT Services

How to Use Versatile Rooms

Learn how to use the Versatile Rooms at Vanier, including connecting the built-in computer, your laptop, or wirelessly with Air Media.

How to find Clip Art for Documents & Presentations

Microsoft’s Clip Art, long a staple of presentations from the classroom to board rooms, is finally at its end, joining the ranks of Clippy, Geocities, and the abacus. So, what are you to do when you need to add some color to your class presentation or office guide? The good news is, it’s a lot easier than you’d think.

Improve Display on Dell Optiplex 9020

If you’re using one of the new Dell Optiplex 9020 (or similar Dell All-in-One), you can make some quick adjustments to the display to make your screen provide more accurate colours, while reducing the glare of the display.

Microsoft Office at Home

Your employee computer at Vanier includes Microsoft Office, enabling you to use all the common productivity tools included in it, like Word, Excel, Outlook, and PowerPoint. However, you are also eligible to install Office on your home computer, taking advantage of the very considerable discount that Vanier is able to provide.

Speeding up Printing Times

Frequently when sending Word or PowerPoint files with photos inserted, it seems like your print job is never coming out of the printer. The problem is simply that your document is taking many minutes before it begins to print page 1. The solution is a simple one to do.