Vanier College IT Support Services

Vanier College’s Information Technology Support Services (ITSS) takes care of the IT services you need while you’re at Vanier.

This is where you’ll find all the information you need to get connected as a student, and where we’ll help you get set up with all the IT and classroom resources as an employee.

Multi Factor Authentication (mfa)

With cybersecurity threats on the rise, Vanier College is adopting multi-factor authentication (MFA) as an additional service in the authentication process to validate user identities, information and data.

setup mfa

Vanier ITSS - Remote Support

Vanier College I.T. Support Services offering Urgent or Immediate remote support for teachers. This is web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video.

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Octopus

Make all requests through the Octopus Portal. No longer send emails to the individual emails to ask for help (i.e. helpdesk@vaniercollege.qc.ca, security@vaniercollege.qc.ca etc)

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VanierPass

Need help getting into your VanierPass account? Need to set your security questions? Find out everything you need to know about your VanierPass account.

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Tips

We offer best practices and provide suggestions to make your information technology experience at Vanier better, safer, and more productive with your email and the internet, as well as on your computer

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Vanier Walk

See Vanier like you’ve never seen it before and explore the campus in full 360º from the comfort of your computer or mobile device

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Projects

Vanier IT Support Services is committed to fulfilling the technical needs of the Vanier community, as well as striving to bring enhanced technologies that facilitate the college experience, bring new teaching opportunities to light, and continue to set Vanier at the forefront of Canada’s educational institutions.

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Computers & Printers

Want to use one of the computers at Vanier? Need to print or copy some documents? Find out how and where.

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Wi-Fi

Find out how to get your laptop or mobile device online at Vanier College.

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Employee Services

Find out how to use your office phone, control the viewing rooms, access your Vanier email, and connect to the Vanier network from home or the road.

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Student Services

Find out how to use your Office 365 account, Omnivox, and about other IT Services

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New System Status Page

Vanier College IT Support Services is proud to unveil a new version of the System Status page, providing more detailed and timely information about technical issues, outages, and scheduled maintenance in an-easy to follow format. IT Support Services and IT Services staff will be able to provide the College with updates as issues progress and are resolved, eliminating any wondering or unnecessary downtime for you.