Vanier College’s Information Technology Support Services (ITSS) takes care of the IT services you need while you’re at Vanier.

This is where you’ll find all the information you need to get connected as a student, and where we’ll help you get set up with all the IT and classroom resources as an employee.

Multi Factor Authentication (mfa)

With cybersecurity threats on the rise, Vanier College is adopting multi-factor authentication (MFA) as an additional service in the authentication process to validate user identities, information and data.

Vanier ITSS - Remote Support

Vanier College I.T. Support Services offering Urgent or Immediate remote support for teachers. This is web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video.

Octopus

Make all requests through the Octopus Portal. No longer send emails to the individual emails to ask for help (i.e. helpdesk@vaniercollege.qc.ca, security@vaniercollege.qc.ca etc)

VanierPass

Need help getting into your VanierPass account? Need to set your security questions? Find out everything you need to know about your VanierPass account.

Tips

We offer best practices and provide suggestions to make your information technology experience at Vanier better, safer, and more productive with your email and the internet, as well as on your computer

Vanier Walk

See Vanier like you’ve never seen it before and explore the campus in full 360º from the comfort of your computer or mobile device

Projects

Vanier IT Support Services is committed to fulfilling the technical needs of the Vanier community, as well as striving to bring enhanced technologies that facilitate the college experience, bring new teaching opportunities to light, and continue to set Vanier at the forefront of Canada’s educational institutions.

Computers & Printers

Want to use one of the computers at Vanier? Need to print or copy some documents? Find out how and where.

Wi-Fi

Find out how to get your laptop or mobile device online at Vanier College.

Employee Services

Find out how to use your office phone, control the viewing rooms, access your Vanier email, and connect to the Vanier network from home or the road.

Student Services

Find out how to use your Office 365 account, Omnivox, and about other IT Services

Microsoft Office at Home

Your employee computer at Vanier includes Microsoft Office, enabling you to use all the common productivity tools included in it, like Word, Excel, Outlook, and PowerPoint. However, you are also eligible to install Office on your home computer, taking advantage of the very considerable discount that Vanier is able to provide.

Speeding up Printing Times

Frequently when sending Word or PowerPoint files with photos inserted, it seems like your print job is never coming out of the printer. The problem is simply that your document is taking many minutes before it begins to print page 1. The solution is a simple one to do.

Password & Account Security

Keep your online accounts secure with these simple tips to follow, from changing your password to utilizing two-step authentication. Learn about some tools to make this simpler for you, and keep on eye on what you do on public WiFI networks!

Transfer contacts from Outlook to Gmail

If you’re leaving your Vanier email, you have the option to take your contacts with you, by transferring them to another provider, such as Gmail. You can export your Outlook contacts to Google Gmail by following these steps.

Save as a PDF

When sharing a document with people, especially by email, there are several advantages to sending it as a PDF (Portable Document Format) instead of as a Word, Excel, PowerPoint, Pages, Numbers, or Keynote document. The greatest advantage is that your content is locked in place – you don’t have to worry that your recipient might see the pages differently than you.

Customize Windows 7

Make your computer match your personality and your needs by changing your wallpaper, sounds, account picture, and more. These quick and simple customization tips can help your computer fit your workflow all the better.