- helpdesk@vaniercollege.qc.ca
- 514-744-7500 local 7529
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    - where can I use a computer?
    - when can I use a computer?
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    - how do I login?
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    - how do I print?
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- - how to login
    - credit student login
      
      Username: your student ID number (e.x.: 1234567)
      Password: your Omnivox login password
    - non-credit student login
      
      Username: "m" followed by your student ID number (e.x.: m1234567)
      Password: “Vanier-” followed by your birthdate mmddyy followed by "College". Example: Vanier-121391College for December 13, 1991
    - employee login
      
      Username: your VanierPass username
      Password: your VanierPass password
- - vc-secure
    all students & employees
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    college visitors & guests
  - troubleshooting
    employees can contact the helpdesk for assistance in getting connected
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- - id card
    To get or renew your Vanier ID card, visit the IT Centre in E402
- - office 365
    Free Microsoft Office, Vanier email account, and more.
- - Students software
    Software available to students (Office 365, Microsoft Dev Tools, Adobe Creative Cloud, Autodesk, Antidote, etc)
  - Computer Recommendation
    Computer recommendation (Specification of computers based on program)
  - autodesk
    Autodesk provides its software free, including AutoCAD, Revit, and Fusion 360 for educational use by students
  - digital store
    Vanier Students and Employees can now purchase software at much-reduced educational rates, including landmark suites such as Microsoft Office, Adobe Creative Cloud, SPSS Statistics, EndNote reference manager, virtual machine software from Parallels and VMware, and more.
  - anti-spam law
  - usage policy
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employees
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- services
  - helpdesk services
    Get support with your technology needs at the college from one of our helpful technicians...
  - Access vanier systems & security
    Access to Vanier College Systems & Security (Content on Vanier password, Virtual Private Network (VPN), Email Setup, etc)
  - Adobe Sign Delegation
    How to define your delegate in AdobeSign
  - Octopus
    Make all requests through the Octopus Portal. No longer send emails to the individual emails to ask for help (i.e. helpdesk@vaniercollege.qc.ca, security@vaniercollege.qc.ca etc)
  - telephones
    Learn how to use your office phone and voicemail, or submit corrections to the Vanier Phonebook.
  - email
    As a Vanier employee, you have access to your Exchange email account. In additional to accessing it from any web browser utilizing the OWA, you can also connect with most common devices.
  - vpn
    VPN, or Virtual Private Network, allows you to connect to the Vanier network from outside the College, including your personal P: drive and your department O: drive.
  - omnivox
    Learn how to use Léa for course management, or My Financial Services for purchase management.
- resources
  - cyber awareness training
    The cyber awareness training by CIRA/Beauceron is now mandatory at Vanier and must be completed by the end of the current calendar year. The requirement to complete this is as per regulation (MCN Ministère de la Cybersécurité et du Numérique) and was recently confirmed at the Vanier Board of Directors. This training is mandatory not only at Vanier but across all the public sector to have and maintain access to the systems managed by public institutions.
    You can access the training at https://vaniercollege.cyberaware.d-zone.ca/individual.php with your Vanier credentials.
  - digital store
    Vanier Students and Employees can now purchase software at much-reduced educational rates, including landmark suites such as Microsoft Office, Adobe Creative Cloud, SPSS Statistics, EndNote reference manager, virtual machine software from Parallels and VMware, and more.
  - autodesk
    Autodesk provides its software free, including AutoCAD, Revit, and Fusion 360 for educational use by students and teachers.
  - adobe creative cloud
    Creative Cloud is the suite of creative and productivity software from Adobe, primarily for graphic, document, and web design; publishing; photography; videography; and audio recording. The license fee is $9.75 annually when you first download Creative Cloud under the Work-at-Home (WAH) program as part of our campus license.
- teaching & rooms
  - viewing rooms
    Learn more about the different kinds of the 78 viewing rooms at Vanier, and how to use them below.
  - teaching tools
    Learn about the Mobile Videoconferencing Units, Classroom Performance System (CPS), SMART Sync, Sympodium Interactive Displays, and OpScan.
  - airmedia
    Using Wireless technology, you can connect to the projectors with your laptop, tablet, or smartphone
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- Phone: 514-744-7500 local 7529
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514-744-7500 local 7529
Octopus Portal

IT Support Services

Vanier College’s Information Technology Support Services (ITSS) takes care of the IT services you need while you’re at Vanier.

This is where you’ll find all the information you need to get connected as a student, and where we’ll help you get set up with all the IT and classroom resources as an employee.

Popular Tips

Multi-factor Authentication
Microsoft Office at Home
Your VanierPass
Password & Account Security
Improve Display on Dell Optiplex 9020

HelpDesk

Submit a Helpdesk request to get assistance in your office or classroom

514-744-7500 local 7529

helpdesk

For urgent help, click the following link:
Octopus Portal
(ex. Open ticket)

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